Medical Receptionist - PCSC

Transformations Care Network; Sudbury (MA); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K and low-cost virtual care

Ongoing educational resources

Job summary

A prominent healthcare provider in Sudbury seeks a Front Office Medical Receptionist to enhance client experiences. Responsibilities include warmly greeting clients, managing phone communications, and ensuring efficient insurance processes. Candidates should have a high school diploma, experience in medical office settings, and effective communication skills. The role offers competitive hourly pay of $18 – $21, comprehensive benefits, and professional growth opportunities.

Qualifications

• Experience in medical office settings.
• Willingness to obtain CPR certification.
• Strong attention to detail in managing insurance processes.

Responsibilities

• Greet and check clients in warmly.
• Handle phone calls maintaining communication.
• Provide outstanding administrative support.

Skills

Communication skills

Client-focused approach

Ability to excel in fast-paced settings

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Medical Receptionist - PCSC

At Northeast Health Services, a member of Transformations Care Network (TCN), we are committed to improving access to high‑quality mental health care in our local communities. As a Patient Care and Site Coordinator (Front Office Medical Receptionist) you will be the bright first face our clients see, setting the stage for a positive and welcoming experience.

Key Responsibilities:

• Warmly greet and check clients in, ensuring a friendly and professional experience.
• Efficiently handle phone calls, maintaining effective communication.
• Manage insurance processes with attention to detail, ensuring smooth client experiences.
• Provide outstanding administrative support, including scheduling and maintaining records.
• Contribute to a clean and inviting clinic atmosphere.
• Support telehealth services, embracing healthcare's digital evolution.
• Collaborate with a dynamic team, enhancing our culture of excellence.
• Potentially train in Transcranial Magnetic Stimulation (TMS) and help train new team members.
• Maintain a professional demeanor, contributing to the clinic's positive environment.

Qualifications:

• High school diploma or equivalent.
• Experience in medical office settings and familiarity with EMR systems.
• Effective communication skills, client‑focused approach, and ability to excel in a fast‑paced setting.
• CPR certification (or willingness to obtain).

Benefits and Compensation:

• Competitive hourly compensation range of $18 – $21, adjusted based on licensure, experience, market‑driven enhancements, and incentive opportunities.
• Medical, dental, vision, low‑cost virtual care, dependent and domestic partner coverage, 401K and more.
• Continuous learning and professional growth in a nurturing environment.
• Comprehensive onboarding and ongoing educational resources.
• Opportunity to impact client lives directly, playing a pivotal role in shaping behavioral health.

Northeast Health Services is committed to fair and equitable compensation practices. These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.

Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.