Patient Care Front Desk Coordinator — Flexible Schedule

Tristar Physical Therapy; Morristown (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible schedule

Competitive benefits

Supportive team

Job summary

Tristar Physical Therapy in Morristown, TN seeks an experienced Front Office Patient Care Coordinator to deliver exceptional front desk support from the initial call through the final visit.

This full-time role blends patient service, scheduling, insurance interactions, and teamwork in a busy outpatient setting. If you are detail-oriented, patient-focused, and eager to grow with a dedicated care team, apply today. We offer opportunities for long-term growth and a supportive work culture.

Qualifications

• 2–3 years of front desk experience required.
• Healthcare insurance/billing/collections experience preferred.
• Sales and objection handling skills.
• Ability to multitask in a high-volume outpatient environment.
• Flexibility and adaptability to changes; team-oriented.
• Willingness to learn and a positive attitude.

Responsibilities

• Front Desk Tasks (phones, reports, statistics tracking).
• Call inbound leads from online sources and Facebook ads.
• Schedule new patient evaluations.
• Check in new patients and collect paperwork.
• Greet all patients like VIPs.
• Check-in/out existing patients.
• Insurance benefits checks and authorizations.
• Collect patient payments.
• Schedule patient appointments and maintain accuracy.

Skills

Front desk experience

Healthcare insurance/billing

Sales and objections

Multitasking

Flexibility

Team orientation

Job description

Tristar Physical Therapy in Morristown, TN seeks an experienced Front Office Patient Care Coordinator to deliver exceptional front desk support from the initial call through the final visit.

This full-time role blends patient service, scheduling, insurance interactions, and teamwork in a busy outpatient setting. If you are detail-oriented, patient-focused, and eager to grow with a dedicated care team, apply today. We offer opportunities for long-term growth and a supportive work culture.