Patient Care Front Desk Coordinator

EyeCare Partners LLC; Wyandotte (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Full benefits package: Medical, Vision

401k + Employer Matching

Paid Time Off and Paid Holidays

Paid Maternity Leave

Competitive base pay

Job summary

Byrd & Wyandotte Eye Clinic in Wyandotte, MI is seeking a Medical Receptionist (Patient Coordinator) to be the first point of contact for patients, handling check-in/out and answer phones in a fast-paced eye care office.

The role requires a High School Diploma or GED and offers full benefits, 401k, PTO, paid holidays, maternity leave, and mileage reimbursement for travel to nearby offices. Office hours are Monday–Friday, 8am–5pm.

Qualifications

• High School Diploma or GED required.
• Minimum one year of related experience and/or training; healthcare front desk experience preferred.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Outlook).

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Greet patients promptly and professionally, and assist with check-in/check-out.
• Answer phones and direct inquiries to appropriate staff.
• Manage patient flow and assist with scheduling and coordination of appointments.
• Understand common fees for visits and collect payments accurately, including daily cash handling.

Skills

Basic computer skills

Customer service

Communication skills

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Byrd & Wyandotte Eye Clinic in Wyandotte, MI is seeking a Medical Receptionist (Patient Coordinator) to be the first point of contact for patients, handling check-in/out and answer phones in a fast-paced eye care office.

The role requires a High School Diploma or GED and offers full benefits, 401k, PTO, paid holidays, maternity leave, and mileage reimbursement for travel to nearby offices. Office hours are Monday–Friday, 8am–5pm.