Ophthalmic Front Desk & Patient Concierge

EyeCare Partners; Birmingham (MI); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Full benefits

401k matching

PTO & Holidays

Maternity leave

Competitive pay

Job summary

EyeCare Partners is seeking a Medical Receptionist (Patient Coordinator) in Birmingham, MI. The role involves serving as the first contact for patients, verifying insurances, coordinating check-in/out, and supporting physicians and office staff to ensure smooth operations.

The position requires a high school diploma or GED, and at least one year of related experience. Proficiency with Microsoft Office is preferred, with mileage reimbursement for travel to Troy as needed.

Qualifications

• High School Diploma or GED
• One year related experience or training
• Proficient in Microsoft Office applications

Responsibilities

• Provide exceptional customer service during every patient encounter
• Answer phones and greet patients professionally
• Verify medical and vision insurances
• Manage patient flow and office tasks
• Communicate with patients, doctors and managers

Skills

Customer service

Phone etiquette

Multitasking

Team collaboration

Education

High School Diploma or GED

One year related experience

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking a Medical Receptionist (Patient Coordinator) in Birmingham, MI. The role involves serving as the first contact for patients, verifying insurances, coordinating check-in/out, and supporting physicians and office staff to ensure smooth operations.

The position requires a high school diploma or GED, and at least one year of related experience. Proficiency with Microsoft Office is preferred, with mileage reimbursement for travel to Troy as needed.