Ophthalmology Front Desk & Patient Care Coordinator

EyeCare Partners; Ypsilanti (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

EyeCare Partners is seeking a Patient Coordinator in Ypsilanti, MI. As the first point of contact for patients, this role is essential in creating a welcoming environment and ensuring smooth check-in and check-out experiences.

The ideal candidate will possess strong customer service skills and have a high school diploma or GED. Proficiency in Microsoft Office and a team-oriented attitude are required. This position may include working over 40 hours to meet business needs.

Qualifications

• Ability to interact courteously with all employees.
• Desire to gain industry knowledge and training.
• Demonstrates initiative in achieving practice goals.

Responsibilities

• Provide exceptional customer service during patient encounters.
• Answer phones and assure prompt, courteous service.
• Manage patient flow in the office.

Skills

Customer service

Communication skills

Team-oriented

Proficiency in Microsoft Office

Education

High school diploma or GED

One year of related experience

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

EyeCare Partners is seeking a Patient Coordinator in Ypsilanti, MI. As the first point of contact for patients, this role is essential in creating a welcoming environment and ensuring smooth check-in and check-out experiences.

The ideal candidate will possess strong customer service skills and have a high school diploma or GED. Proficiency in Microsoft Office and a team-oriented attitude are required. This position may include working over 40 hours to meet business needs.