Patient Care & Front Desk Coordinator

Sport & Spine Physical Therapy; Portsmouth (NH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Benefits

Job summary

Sport & Spine Physical Therapy in Portsmouth, NH seeks a friendly and detail-oriented Patient Care Coordinator to be the first point of contact for patients. You will greet visitors, answer calls, schedule appointments, verify insurance, and assist with registrations, while maintaining accurate records and ensuring a welcoming experience.

The role requires strong organizational skills, reliability, and the ability to multi-task in a busy clinical environment.

Qualifications

• High school diploma or equivalent required, prior receptionist or front desk experience preferred but not required.
• Strong organizational and multi-tasking abilities with attention to detail.
• Excellent written and verbal communication skills with patients and staff.

Responsibilities

• Greet patients and visitors in a welcoming, professional manner.
• Answer calls and route to appropriate staff efficiently.
• Schedule appointments and assist with patient registration.
• Verify insurance information and maintain accurate records.
• Coordinate with therapists and clinicians to manage patient flow.
• Handle payments and insurance inquiries with confidentiality.
• Maintain knowledge of clinic services to answer patient questions.
• Demonstrate effective time management while handling multiple tasks.

Skills

Customer service

Receptionist

Phone etiquette

Multitasking

Computer skills

Education

High school diploma or equivalent

Job description

Sport & Spine Physical Therapy in Portsmouth, NH seeks a friendly and detail-oriented Patient Care Coordinator to be the first point of contact for patients. You will greet visitors, answer calls, schedule appointments, verify insurance, and assist with registrations, while maintaining accurate records and ensuring a welcoming experience.

The role requires strong organizational skills, reliability, and the ability to multi-task in a busy clinical environment.