Patient Coordinator: Front Desk & Insurance

SportsMed Physical Therapy; Clifton (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Excellent career growth opportunity

Competitive pay based on experience

Medical benefits, life and disability,

PTO, sick time, paid holidays

401k with 4-8% match

Job summary

SportsMed Physical Therapy in Northern New Jersey seeks a Patient Coordinator to manage front desk operations, schedule appointments, verify benefits, and maintain accurate patient data. The role emphasizes strong customer service in a fast-paced outpatient setting.

The ideal candidate will have experience in medical or hospitality environments, be bilingual in Spanish preferred, and demonstrate excellent organizational and communication skills to support the therapy team and patients.

Qualifications

• Experience in physical therapy office, medical office, or hospitality with strong customer service focus.
• Bilingual Spanish preferred.

Responsibilities

• Welcome patients and visitors in person or by telephone; answer inquiries or refer as needed.
• Schedule and reschedule appointments to optimize provider time and room utilization.
• Complete insurance verifications and benefit verification.
• Maintain patient records and ensure data accuracy and confidentiality.
• Notify providers of patient arrival and delays; keep service delivery on schedule.

Skills

Customer service

Bilingual Spanish

Multitasking

Time management

Organization

Attention to detail

Professional telephone skills

Tools

EMR Systems

Microsoft Excel

Microsoft Outlook

Job description

SportsMed Physical Therapy in Northern New Jersey seeks a Patient Coordinator to manage front desk operations, schedule appointments, verify benefits, and maintain accurate patient data. The role emphasizes strong customer service in a fast-paced outpatient setting.

The ideal candidate will have experience in medical or hospitality environments, be bilingual in Spanish preferred, and demonstrate excellent organizational and communication skills to support the therapy team and patients.