Patient Care & Front Desk Coordinator

Jobtome; McAllen (TX); On-site; USD 22,000 - 40,000; Full time

Job summary

UnitedHealth Group is hiring a front desk / medical office assistant at our McAllen, TX site. The role greets patients, manages check-in and clerical tasks, handles payments and appointment scheduling, and supports medical records processing in a fast-paced environment.

The position requires strong customer service, data entry, and knowledge of medical terminology. On-site work with a standard daytime schedule.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience including data entry.
• Intermediate knowledge of medical office procedures and medical terminology.
• Ability to sort and file materials alphabetically or numerically.

Responsibilities

• Greet patients as they arrive and manage 20-minute wait time.
• Assist patient with intake processes including copying required documents.
• Collect co-payments, co-insurance and deductibles and issue receipts.
• Manage cashier box and daily deposits according to company policies.
• Process walk-in patients and visitors.
• Answer phones and schedule appointments.
• Manage medical records (maintains, files / scans, prepares for schedule).
• Ensure all correspondence is scanned and/or filed in a timely manner.
• Process requests for medical records release and maintain logs.

Skills

Customer service

Data entry

Medical office procedures

Medical terminology

Education

High School Diploma/GED

Tools

ICD-9 coding

CPT coding

Job description

UnitedHealth Group is hiring a front desk / medical office assistant at our McAllen, TX site. The role greets patients, manages check-in and clerical tasks, handles payments and appointment scheduling, and supports medical records processing in a fast-paced environment.

The position requires strong customer service, data entry, and knowledge of medical terminology. On-site work with a standard daytime schedule.