Clinic Patient Care Coordinator | Scheduling & Front Desk

Jobtome; New Braunfels (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical plan options

Dental, Vision, Life & AD&D

Short-term disability

Long-Term Disability

401(k)

Job summary

UnitedHealth Group in San Antonio, Texas, seeks an Associate Patient Care Coordinator (WellMed Family Practice/Adult Medicine) to handle front-desk tasks, verify insurance, collect co-pays, and schedule diagnostics and follow-ups. This role supports efficient patient care and accurate records management in a fast-paced clinic setting.

The position is full-time, with typical hours Monday–Friday 8am–5pm CST, and may require occasional travel for training.

Qualifications

• High School Diploma or GED required.
• 1+ years of experience in a medical office or medical facility.
• 1+ years of experience with insurance verification.
• 1+ years of face-to-face or telephonic customer service experience.
• 1+ years of data entry experience.

Responsibilities

• Greets patients as they arrive and manages 20-minute wait time.
• Assists patient with intake processes, including copying required documents.
• Collects co-payments, co-insurance, and deductibles and issues receipts.
• Processes walk-in patients and visitors.
• Answers phones and schedules appointments.
• Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed.
• Manages medical records (maintains, files/scans, prepares for schedule).
• Ensures all correspondence is scanned and/or filed in a timely manner.
• Processes requests for medical records release and maintains logs.
• Performs all other related duties as assigned.

Skills

Customer service

Medical office experience

Insurance verification

Data entry

Education

High School Diploma/GED

Job description

UnitedHealth Group in San Antonio, Texas, seeks an Associate Patient Care Coordinator (WellMed Family Practice/Adult Medicine) to handle front-desk tasks, verify insurance, collect co-pays, and schedule diagnostics and follow-ups. This role supports efficient patient care and accurate records management in a fast-paced clinic setting.

The position is full-time, with typical hours Monday–Friday 8am–5pm CST, and may require occasional travel for training.