Patient Care Coordinator — Front Desk & Scheduling

Jobtome; McKinney (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k contribution

Incentive and recognition programs

Job summary

UnitedHealth Group is seeking a front desk professional in McKinney, TX to greet patients, verify demographics and insurance, process check-ins/outs, collect payments, and manage medical records with attention to accuracy and compliance.

The role requires strong customer service skills, basic MS Office proficiency, and experience working in a healthcare setting. Onsite position with competitive benefits and comprehensive employee programs.

Qualifications

• High School Diploma/GED.
• 1+ years of experience with communication and providing customer service both in person and via phone.
• Beginner level knowledge of Microsoft applications (Outlook, Excel).

Responsibilities

• Greet patients as they arrive and manage wait times.
• Complete check-in and check-out tasks including demographic verification, insurance verification, pre-authorizations, and document copies.
• Collect co-payments, co-insurance, and deductibles and issue receipts.
• Manage cashier box and daily deposits according to company policies.
• Process walk-in patients and visitors.
• Perform routine lobby disinfection/cleaning.
• Answer phones, schedule appointments, and take messages as needed.
• Maintain and file medical records, scans, and release requests; keep logs.
• Establish and maintain effective relationships with patients, staff, and the public.
• Perform other related duties as assigned.

Skills

Communication

Customer service

Microsoft Outlook

Microsoft Excel

Education

High School Diploma/GED

Tools

EMR systems

Job description

UnitedHealth Group is seeking a front desk professional in McKinney, TX to greet patients, verify demographics and insurance, process check-ins/outs, collect payments, and manage medical records with attention to accuracy and compliance.

The role requires strong customer service skills, basic MS Office proficiency, and experience working in a healthcare setting. Onsite position with competitive benefits and comprehensive employee programs.