Patient Care & Front Desk Coordinator

Confluent Health; Leawood (KS); Hybrid; USD 35,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

Family Building and Parental Leave

401(k) with employer matching

Structured onboarding program

Growth opportunities

Collaborative culture

Job summary

Advanced Physical Therapy in Leawood, KS is seeking a Full Time Front Desk Medical Receptionist to join our South Leawood team. You are the first voice and face patients encounter, setting a warm, professional tone throughout visits.

Responsibilities include front desk operations, scheduling, insurance verification, and patient payments. Previous customer-facing experience is helpful, but comprehensive training is provided to ensure success.

Qualifications

• High school diploma or GED is required.
• Experience in customer-facing roles is preferred.
• Ability to stay organized and detail-oriented in a fast-paced environment.
• Comfortable communicating on the phone with patients and staff.

Responsibilities

• Create a welcoming first impression for patients and visitors.
• Handle front desk operations including check-in/out, scheduling, and phone calls.
• Verify insurance and manage referrals as needed.
• Assist patients with payments and basic billing inquiries.
• Maintain patient privacy and HIPAA compliance.

Skills

Customer service

Multitasking

Phone communication

Attention to detail

Basic computer skills

Education

High School Diploma or GED

Job description

Advanced Physical Therapy in Leawood, KS is seeking a Full Time Front Desk Medical Receptionist to join our South Leawood team. You are the first voice and face patients encounter, setting a warm, professional tone throughout visits.

Responsibilities include front desk operations, scheduling, insurance verification, and patient payments. Previous customer-facing experience is helpful, but comprehensive training is provided to ensure success.