Care Coordinator — Front Desk & Patient Care

Preferred Physical Therapy; Leawood (KS); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Paid Time Off

Family Building and Parental Leave

401(k) with employer matching up to 4%

Structured onboarding: 30/60/90-day

Clear growth pathways

Collaborative team culture

Job summary

Advanced Physical Therapy in Leawood, KS is seeking a Full Time Front Desk Medical Receptionist to join our South Leawood team. You will welcome patients, manage scheduling, verify insurance, and handle payments with professionalism.

We offer comprehensive benefits and a structured onboarding plan. Prior healthcare experience isn’t required; we provide training and growth opportunities within a collaborative clinic network.

Qualifications

• High School Diploma or GED required.
• 1+ year of customer-facing or patient-facing experience.
• Ability to manage multiple tasks while staying organized and detail-oriented.
• Comfortable communicating on the phone with professionalism.
• Basic computer proficiency and scheduling software familiarity.
• No prior medical experience required; training provided.

Responsibilities

• Create a welcoming, professional first impression for patients, visitors, and referral sources.
• Manage front desk operations including patient check-in/check-out, scheduling, insurance verification, and phone calls.
• Review, schedule, and follow up on referrals by gathering information and updating patient records.
• Maintain patient flow by confirming appointments, managing waitlists, and handling cancellations.
• Collect copays and payments accurately, with basic reconciliation when needed.
• Uphold HIPAA standards in all front desk interactions and documentation.

Skills

Customer service experience

Multitasking

Phone communication

Basic computer skills

Education

High School Diploma or GED

Job description

Advanced Physical Therapy in Leawood, KS is seeking a Full Time Front Desk Medical Receptionist to join our South Leawood team. You will welcome patients, manage scheduling, verify insurance, and handle payments with professionalism.

We offer comprehensive benefits and a structured onboarding plan. Prior healthcare experience isn’t required; we provide training and growth opportunities within a collaborative clinic network.