Patient Care Front Desk Coordinator

Metro Physical & Aquatic Therapy; Farmingdale (IL); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical benefits available

Employee discount plans

Employee Assistance Program (EAP)

Job summary

Kennebec Physical Therapy is seeking a Medical Receptionist to ensure smooth patient flow and serve as the primary non-clinical contact. You will greet patients, manage scheduling, handle payments, and maintain EMR accuracy.

Ideal candidates have at least 1 year of medical front office experience, strong customer service skills, and proficiency with Word/Excel and medical software. This is a full-time on-site role with benefits.

Qualifications

• High school diploma or equivalent required.
• 1+ year of medical front office experience preferred.
• Excellent telephone and customer service skills; detail oriented.
• Proficiency with MS Word/Excel; familiarity with medical software preferred.

Responsibilities

• Greet patients and provide exceptional customer service
• Coordinate patient care from initial check-in to treatment and check-out
• Answer phones and manage electronic scheduling
• Perform data entry and verify personal/financial information
• Maintain patient charts and electronic medical records
• Collect, post, and deposit patient payments
• Fax, file, and complete any other administrative duties as needed

Skills

Front desk experience

Customer service

Word

Excel

Medical software

Team player

Attention to detail

Flexible hours

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Medical software

Job description

Kennebec Physical Therapy is seeking a Medical Receptionist to ensure smooth patient flow and serve as the primary non-clinical contact. You will greet patients, manage scheduling, handle payments, and maintain EMR accuracy.

Ideal candidates have at least 1 year of medical front office experience, strong customer service skills, and proficiency with Word/Excel and medical software. This is a full-time on-site role with benefits.