Medical Receptionist

Metro Physical & Aquatic Therapy; Farmingdale (IL); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical benefits available

Employee discount plans

Employee Assistance Program (EAP)

Job summary

Kennebec Physical Therapy is seeking a Medical Receptionist to ensure smooth patient flow and serve as the primary non-clinical contact. You will greet patients, manage scheduling, handle payments, and maintain EMR accuracy.

Ideal candidates have at least 1 year of medical front office experience, strong customer service skills, and proficiency with Word/Excel and medical software. This is a full-time on-site role with benefits.

Qualifications

• High school diploma or equivalent required.
• 1+ year of medical front office experience preferred.
• Excellent telephone and customer service skills; detail oriented.
• Proficiency with MS Word/Excel; familiarity with medical software preferred.

Responsibilities

• Greet patients and provide exceptional customer service
• Coordinate patient care from initial check-in to treatment and check-out
• Answer phones and manage electronic scheduling
• Perform data entry and verify personal/financial information
• Maintain patient charts and electronic medical records
• Collect, post, and deposit patient payments
• Fax, file, and complete any other administrative duties as needed

Skills

Front desk experience

Customer service

Word

Excel

Medical software

Team player

Attention to detail

Flexible hours

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Medical software

Job description

Company Description

Full-time Opportunity

At Kennebec Physical Therapy, our number one priority is the patient. We strive to provide individualized treatment with hands-on, compassionate care. We do not rush our patients or our clinicians. Rather, we perform comprehensive evaluations and encourage patient input for treatment planning and goal setting.

Our philosophy is to provide the highest quality therapy through personalized care and education. We support creative and individualized intervention. Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. In order for full return to an active and healthy lifestyle, the patient must be involved and educated in the recovery process.

Job Description

As a Medical Receptionist at Kennebec Physical Therapy, you will play a crucial role in ensuring the efficient and productive flow of patients. This position also involves being the point of contact for all non-clinical patient services.

• Greet patients and provide exceptional customer service


• Coordinate patient care from initial check-in to treatment and check-out


• Answer phones and manage electronic scheduling


• Perform data entry and verify personal/financial information


• Maintain patient charts and electronic medical records


• Collect, post, and deposit patient payments


• Fax, file, and complete any other administrative duties as needed

Qualifications

• High school graduate or equivalent


• 1+ years of previous medical front office experience preferred


• Excellent telephone and customer service skills


• Proficiency in Word and Excel; experience with medical software preferred


• Availability and flexibility with work hours


• Strong attention to detail and time management skills


• Ability to work as part of a team and demonstrate a positive, energetic attitude

Additional Information

• Competitive salary


• Medical benefits available


• Employee discount plans


• Employee Assistance Program (EAP)


• Investment from a company that wants you to succeed and thrive