Patient Care Front Desk Coordinator

Centerstone; Columbia (TN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision health - 3

Flexible Spending and Health Savings

403b retirement plan with company

Paid time off and holidays

AD&D and Life Insurance

Employee Resource Groups

Continuing education opportunities

Employee Assistance Program

Job summary

Centerstone in Tennessee is seeking a front desk specialist to greet patients, verify information and schedule appointments in a warm, recovery‑focused clinic.

You will collect copayments, handle EMR registrations, provide basic tech support for telehealth, and coordinate with clinical staff to ensure smooth daily operations.

This full‑time role offers a stable schedule, an opportunity to support behavioral health services, and a supportive team environment.

Qualifications

• High school diploma or GED required.
• Valid and unrestricted driver’s license with at least 3 years of driving experience is required.
• Excellent customer service and data entry skills.

Responsibilities

• Greets and checks in/out patients in person or by phone.
• Schedules patient appointments and manages calendar blocks.
• Collects copayments and processes payments.
• Provides technology support for telehealth appointments.
• Answers multi-line phones and routes inquiries.
• Registers clients in the electronic medical record system (EMR).
• Cross-trains to cover neighboring locations as needed.

Skills

Communication

Education

High school diploma or GED

Job description

Centerstone in Tennessee is seeking a front desk specialist to greet patients, verify information and schedule appointments in a warm, recovery‑focused clinic.

You will collect copayments, handle EMR registrations, provide basic tech support for telehealth, and coordinate with clinical staff to ensure smooth daily operations.

This full‑time role offers a stable schedule, an opportunity to support behavioral health services, and a supportive team environment.