Patient Access & Front Desk Coordinator

Centerstone; Nashville (TN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision health <

403b retirement plan with company {

Paid time off and ten paid holidays

AD&D Insurance, Life Insurance, and LT

Job summary

Centerstone is seeking a Front Desk Clerk to greet patients, schedule appointments, and process payments in a Nashville clinic. The role involves data entry in the electronic medical record system and providing friendly, professional service to individuals seeking behavioral health services.

The position emphasizes accurate registration, insurance verification support, and cross-training to cover neighboring locations.

Qualifications

• Education: High school diploma or GED required.
• Experience with front desk tasks and customer service is a plus.
• Ability to communicate effectively via in-person, phone, and email.

Responsibilities

• Greet and check patients in and out of the clinic.
• Schedule patient appointments and collect copayments.
• Enter and verify client data in the EMR system.
• Provide excellent customer service in a behavioral health setting.
• Assist with insurance benefits research and registration in EMR.

Skills

Front desk operations

Customer service

Phone etiquette

Data entry

EMR registration

Education

High school diploma or GED

Tools

EMR/Electronic Medical Record

Job description

Centerstone is seeking a Front Desk Clerk to greet patients, schedule appointments, and process payments in a Nashville clinic. The role involves data entry in the electronic medical record system and providing friendly, professional service to individuals seeking behavioral health services.

The position emphasizes accurate registration, insurance verification support, and cross-training to cover neighboring locations.