Patient Care Flow Technician

SmartRecruiters, Inc.; Aurora (IL); On-site; USD 29,000 - 37,000; Full time

Job summary

Northwestern Medicine is seeking an Immediate Care Technician to support physicians by facilitating patient flow, preparing exam rooms, and assisting with care activities. The role emphasizes safeguarding patient confidentiality and maintaining safe, clean treatment areas while promoting patient satisfaction.

Responsibilities include vital signs, assisting with procedures such as ECG and venipuncture, and coordinating referrals and discharge processes under MD/APP supervision.

Qualifications

• High school diploma or GED required.
• Candidate must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA).
• Within first six months of employment, will complete one of the following certifications after up to two test attempts: CMA, RMA, NCMA, CCMA, NRCMA.
• EMT – Paramedic or EMT – Basic certification OR Illinois EMT License; certification required upon hire.
• Basic Life Support (American Heart Association) certification.

Responsibilities

• Ensures efficient patient flow through the site and escorts patients to exam rooms.
• Obtains accurate vital signs per organization standards and documents visit details.
• Assists MD/APP with procedures and prescriptions as directed.
• Prepares and stocks exam rooms, maintains cleanliness and safety of patient care areas.
• Interacts professionally with patients and team members to promote satisfaction and smooth workflow.

Skills

Patient care

Communication

Team collaboration

Vital signs assessment

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Job description

Northwestern Medicine is seeking an Immediate Care Technician to support physicians by facilitating patient flow, preparing exam rooms, and assisting with care activities. The role emphasizes safeguarding patient confidentiality and maintaining safe, clean treatment areas while promoting patient satisfaction.

Responsibilities include vital signs, assisting with procedures such as ECG and venipuncture, and coordinating referrals and discharge processes under MD/APP supervision.