Patient Care & Financial Coordinator

Pds Health; Buckeye (AZ); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401K

Tuition Reimbursement

Paid volunteer time

Job summary

PDS Health in Buckeye, AZ seeks a Medical Healthcare Coordinator to educate patients on treatment choices, secure financial commitments, and manage admissions and billing. The role involves front desk duties, insurance verification, data entry, and maintaining accurate medical records, enabling efficient clinician productivity.

You will support scheduling, patient communication, and reporting while upholding standards of patient care and confidentiality in a fast-paced clinic environment.

Qualifications

• Equivalent to high school diploma or general education degree (GED) and 1+ years of business experience.
• Administrative/support experience with heavy customer service component, preferably in a health care setting.
• Computer literate skilled in word processing and data entry with keyboarding skills at 45-50 WPM.
• Knowledge of Microsoft Office Suite, including Outlook, Word and Excel.

Responsibilities

• Coordinate fees and insurance benefits for patients utilizing financial options to give patients choices for how they can pay.
• Obtain necessary insurance approvals in a timely manner
• Assists in monitoring prescriptions, insurance coverage and any other related paperwork
• Responsible for the components for admission (i.e. obtain charts/records, insurance verification, treatment authorization, etc.)
• Responsible for the daily and monthly billing operations according to specific clinic needs
• Properly and efficiently utilize patient account software and maintain accuracy in records related to patient financials and personal information
• Manages the clinician’s schedules in scheduling software system to ensure productivity and effective patient experience
• Communicates effectively with team regarding changes in schedule, patient issues and clinician/office concerns
• Greets visitors promptly and courteously, using eye contact upon their arrival at the clinic
• Answers phones and assists walk in patients, consistently providing timely and accurate information to patients, clinicians, organization personnel, and public sector to achieve the highest possible level of satisfaction
• Patient appointment scheduling, placing calls to patients who need appointment notification or reminders, including time, date and address/directions to the clinic.
• Collecting initial demographic and clinical patient information and entering it into the medical record
• Ensures that quality patient care is delivered to all patients and the clinic is maintained in accordance with professional and regulatory standards
• Assists Supervisor/Manager in administrative duties or projects as assigned and in preparing and completing mandatory reporting

Skills

Customer service

Administrative support

Data entry

Microsoft Office

Phone reception

Scheduling

Insurance verification

Medical records

Education

High school diploma/GED

Tools

Epic EHR

Excel

Outlook

Word

Job description

PDS Health in Buckeye, AZ seeks a Medical Healthcare Coordinator to educate patients on treatment choices, secure financial commitments, and manage admissions and billing. The role involves front desk duties, insurance verification, data entry, and maintaining accurate medical records, enabling efficient clinician productivity.

You will support scheduling, patient communication, and reporting while upholding standards of patient care and confidentiality in a fast-paced clinic environment.