Patient Access & Care Coordinator

Paycom; Newton Falls (OH); On-site; USD 25,000 - 36,000; Full time

Job summary

Phoenix Physical Therapy in Newton Falls, OH is seeking a Patient Care Coordinator II to support the clinic's revenue goals by handling scheduling, insurance verification, billing, patient interactions, and front-office operations. The role emphasizes accuracy in demographics, payments, documentation, and compliance with clinic procedures.

The position requires a high school diploma or GED, 2 years of medical billing/terminology experience, and CPR certification, with proficiency in EMR systems

Qualifications

• Requires High School Diploma or GED; college courses preferred.
• 2 years of medical billing experience and medical terminology knowledge a plus.
• Current CPR Certification required.

Responsibilities

• Greet and register patients; inform staff of arrivals and direct to exam rooms.
• Verify patient demographics and insurance information; input data accurately.
• Schedule appointments, manage billing, monitor accounts, and collect payments.
• Maintain accurate documentation of all patient visits and transactions.
• Ensure proper authorization, referrals, and precertifications when needed.
• Assist in clerical tasks and maintain clinic cleanliness and safety.

Skills

Customer Service

Effective Communication

Organizational Skills

Data Entry

EMR Systems

Microsoft Word

Multitasking

Education

High School Diploma or GED

Associates Degree (preferred)

CPR Certificate

Tools

EMR Systems

Microsoft Word

Job description

Phoenix Physical Therapy in Newton Falls, OH is seeking a Patient Care Coordinator II to support the clinic's revenue goals by handling scheduling, insurance verification, billing, patient interactions, and front-office operations. The role emphasizes accuracy in demographics, payments, documentation, and compliance with clinic procedures.

The position requires a high school diploma or GED, 2 years of medical billing/terminology experience, and CPR certification, with proficiency in EMR systems