Patient Care Coordinator II - Front Desk & Billing

Phoenix Physical Therapy; Sellersville (Bucks County); On-site; USD 42,000 - 64,000; Full time

Job summary

Phoenix Physical Therapy seeks a Patient Care Coordinator II to manage front office operations, schedule appointments, verify insurance, and collect payments. The role emphasizes accuracy in demographics, billing, and documentation while supporting efficient patient flow and revenue goals.

You will work with EMR systems, coordinate referrals, and maintain a compliant, patient-focused environment in a busy clinic setting.

Qualifications

• Front desk and patient intake experience preferred.
• Familiarity with medical billing terminology (HCFA 1500, CPT/ICD codes) is a plus.
• Proficient with EMR systems and standard office software.

Responsibilities

• Greet and register patients; inform staff of arrivals and direct to the appropriate department.
• Verify patient demographics, insurance and eligibility; collect and document payments.
• Schedule appointments and maintain accurate billing and encounter documentation.
• Audit visits for authorizations, referrals and precertifications; follow up to avoid care delays.

Skills

Customer Service

Communication

Organizational Skills

Data Entry

EMR Systems

Microsoft Word

Education

High School Diploma or GED

Associates Degree or college level business courses

Tools

EMR Software

Microsoft Word

Job description

Phoenix Physical Therapy seeks a Patient Care Coordinator II to manage front office operations, schedule appointments, verify insurance, and collect payments. The role emphasizes accuracy in demographics, billing, and documentation while supporting efficient patient flow and revenue goals.

You will work with EMR systems, coordinate referrals, and maintain a compliant, patient-focused environment in a busy clinic setting.