Patient Access & Front Desk Coordinator

Adelante Healthcare; Buckeye (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Adelante Healthcare in Buckeye, Arizona is looking for a Front Office Assistant to provide direct customer service to patients. Your responsibilities include check‑in and check‑out of patients, verifying insurance eligibility and scheduling appointments. The ideal candidate should have a high school diploma, CPR certification and exhibit effective communication skills.

The role demands multitasking in a fast-paced environment while adhering to compliance and quality standards. This position is crucial for supporting patient-centered care and operational needs.

Qualifications

• High school diploma or GED from an accredited institution.
• Certification in CPR and AED for Health Care Professionals.
• One year of front desk or customer service experience (non-essential).

Responsibilities

• Greet all patients and assist with questions or direct them appropriately.
• Maintain and distribute patient documentation in an organized manner.
• Schedule patient appointments for medical providers via the PM system.

Skills

Effective communication

Proficient mathematical skills

Basic computer proficiency

Ability to multi-task

Customer service experience

Education

High school diploma or GED

Certification in CPR and AED

Valid Level One Fingerprint Clearance Card

Tools

Windows

MS Office

Electronic Health Records

Job description

Adelante Healthcare in Buckeye, Arizona is looking for a Front Office Assistant to provide direct customer service to patients. Your responsibilities include check‑in and check‑out of patients, verifying insurance eligibility and scheduling appointments. The ideal candidate should have a high school diploma, CPR certification and exhibit effective communication skills.

The role demands multitasking in a fast-paced environment while adhering to compliance and quality standards. This position is crucial for supporting patient-centered care and operational needs.