Patient Care & Equipment Support Specialist

SuperCare Health (USA); Buckeye (AZ); On-site; USD 16,000 - 25,000; Full time

Benefits offered by this job

401K

Paid Time Off

Sick Time

Employee Discount Program

Paid Training

Job summary

SuperCare Health is seeking a Customer Care Specialist to support our post-acute care and respiratory services. You will handle orders for durable medical equipment, verify insurance and medical necessity, and coordinate with physicians and patients to ensure accurate, timely deliveries.

Strong attention to detail and excellent communication are essential. Prior experience in medical supply or healthcare is preferred; full-time on-site role in Buckeye, AZ with growth opportunities.

Qualifications

• Experience with Medical Supply Company.
• Knowledge of diagnosis and medical terminology.
• Detail oriented and organized.
• Experience in healthcare preferred.

Responsibilities

• Answer incoming phone calls and faxes; take orders for DME, repairs, supplies.
• Maintain communication with patients, clients, and referral sources.
• Verify medical necessity with physicians and insurance coverage.
• Process orders and coordinate delivery with shipping/dispatch teams.

Skills

Customer service

Attention to detail

Multitasking

Communication

Medical terminology

Tools

Microsoft Word

Outlook

PowerPoint

Job description

SuperCare Health is seeking a Customer Care Specialist to support our post-acute care and respiratory services. You will handle orders for durable medical equipment, verify insurance and medical necessity, and coordinate with physicians and patients to ensure accurate, timely deliveries.

Strong attention to detail and excellent communication are essential. Prior experience in medical supply or healthcare is preferred; full-time on-site role in Buckeye, AZ with growth opportunities.