Compassionate Patient Care Specialist

SuperCare Health (USA); Surprise (AZ); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K

Voluntary Life Insurance

Paid Training

Paid Time Off

Sick Time

Employee Referral Reward Program

Employee Discount Program

Descripción de la vacante

SuperCare Health in Surprise, AZ is seeking a Customer Care Specialist to deliver exceptional service to patients, clients, and providers. You will answer calls, process durable medical equipment orders, verify insurance, and collect necessary patient information.

Ideal candidates are detail-oriented, organized, and able to manage multiple tasks while upholding high standards of care in a growing post-acute health company.

Formación

• Experience with Medical Supply Company.
• Knowledge of diagnosis and medical terminology.
• Be able to work on multiple tasks and meet deadlines.
• Strong organizational skills and attention to detail.
• Healthcare or HME industry experience preferred.

Responsabilidades

• Answer calls and take orders for durable medical equipment and supplies.
• Verify insurance eligibility and obtain authorizations as needed.
• Enter orders accurately in the system and maintain patient records.
• Coordinate with patients, referral sources, and physicians.
• Inform patients of financial responsibilities and manage inquiries.

Conocimientos

Customer service

Communication

Multitasking

Detail oriented

Herramientas

Microsoft Word

Outlook

PowerPoint

Descripción del empleo

SuperCare Health in Surprise, AZ is seeking a Customer Care Specialist to deliver exceptional service to patients, clients, and providers. You will answer calls, process durable medical equipment orders, verify insurance, and collect necessary patient information.

Ideal candidates are detail-oriented, organized, and able to manage multiple tasks while upholding high standards of care in a growing post-acute health company.