Patient Concierge & Front Desk Coordinator

Apploi; Mesquite (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Mesquite Village Wellness & Rehabilitation is seeking a friendly Front Desk Coordinator to greet patients, manage appointment scheduling, and support our clinical team. You will handle calls and emails, assist with intake, and help maintain accurate, confidential patient records.

The ideal candidate has 2 years of healthcare front desk experience, strong communication and organizational skills, and the ability to multitask in a fast-paced environment.

Qualifications

• 2 years of experience in a healthcare front desk/administrative role.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to maintain confidentiality.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet patients, families, and visitors, and provide a warm and welcoming environment
• Answer phone calls, respond to emails, and resolve patient inquiries and concerns in a timely and professional manner
• Maintain accurate and up-to-date patient records, and ensure confidentiality and security of sensitive information
• Collaborate with healthcare professionals to resolve issues and ensure seamless communication
• Perform various administrative tasks, such as data entry, filing, and mail management
• Develop and maintain relationships with patients, families, and referring providers to ensure satisfaction and loyalty

Skills

Healthcare exp

Communication

Organizational skills

Confidentiality

Customer service

Job description

Mesquite Village Wellness & Rehabilitation is seeking a friendly Front Desk Coordinator to greet patients, manage appointment scheduling, and support our clinical team. You will handle calls and emails, assist with intake, and help maintain accurate, confidential patient records.

The ideal candidate has 2 years of healthcare front desk experience, strong communication and organizational skills, and the ability to multitask in a fast-paced environment.