Customer Service Representative - Clinic - Full-Time

Mesa View Mesquite Clinic Mgmt; Mesquite (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Ultipro is seeking a Customer Service Representative for a full-time, on-site role at the Mesa View Mesquite Clinic Mgmt in Mesquite, NV. The CSR will manage patient appointments, scheduling, and billing-related tasks in a fast-paced healthcare setting.

Qualifications include a high school diploma or equivalent (Billing and Coding Certificate preferred), 1+ year receptionist experience, and proficiency with Excel/Word. Excellent phone etiquette and strong organizational skills are essential.

Qualifications

• High school diploma or equivalent preferred.
• At least 1 year of receptionist experience; medical experience preferred.
• Basic computer knowledge in Microsoft Excel and Word; good typing skills.
• Strong organizational skills; ability to manage reception area.

Responsibilities

• Answer the phone and schedule patients' appointments.
• Schedule surgical procedures and obtain prior authorizations.
• Manage the reception area and collect co-pays/balances.
• Obtain insurance information and verify coverage; prepare billing reports.
• Handle Super Bills and coding; generate end-of-day billing report.
• Perform general office duties as assigned.

Skills

Customer service

Phone etiquette

Scheduling

Medical office

Typing

Organizational skills

Education

High school diploma or equivalent

Billing and Coding Certificate

Tools

Microsoft Excel

Microsoft Word

Job description

Customer Service Representative - Clinic - Full-Time

Job Category: Clinics/Practice Mgmt

Requisition Number: CUSTO036515

• Posted : October 8, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Mesa View Mesquite Clinic Mgmt
Mesquite, NV 89027, USA

Description

The CSR will be responsible for answering the phone and scheduling patients' appointments, scheduling surgical procedures, obtaining prior authorizations, managing the reception area in an organized fashion, accepting and/or collecting co-pays and balances (cash receivables), obtaining insurance information, insurance verification, faxing and photocopying various items, and for creating a customer-friendly environment. Responsible for daily handling of Super Bills, Coding of procedures, and for generating the end day billing report. Excellent telephone skills and etiquette required. All other general office duties as assigned.

Education: High school diploma or equivalent preferred.

Experience: At least 1 year of prior experience as a receptionist required; medical experience preferred. Must have basic computer knowledge in Microsoft Excel and Word. Must have good typing skills. Strong organizational skills a required.

License/Certificates: Billing and Coding Certificate preferred.

Qualifications

Education

Preferred

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.