Customer Service Representative - Clinic - Full-Time

Mesa View Regional; Mesquite (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Mesa View Regional is seeking a Customer Service Representative for the Mesquite clinic. This on-site, full-time role involves answering phones, scheduling patients, and managing the front desk.

Responsibilities include insurance verification, prior authorizations, co-pay collection, and daily billing tasks. Prior medical office experience and basic MS Excel/Word skills are preferred.

Qualifications

• High school diploma or equivalent required or preferred.
• At least 1 year of receptionist experience; medical setting preferred.
• Basic computer skills with MS Excel and Word; good typing is required.

Responsibilities

• Answer phone lines and schedule patient appointments and procedures.
• Obtain prior authorizations and verify insurance.
• Manage front desk and patient flow; collect co-pays and balances.
• Obtain and verify insurance information and fax/copy documents.
• Prepare end-of-day billing reports; handle Super Bills and coding.

Skills

Phone etiquette

Organizational skills

Typing skills

Customer service

Education

High School diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Customer Service Representative - Clinic - Full-Time

Job Category: Clinics/Practice Mgmt

Requisition Number: CUSTO036515

• Posted : October 8, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Mesa View Mesquite Clinic Mgmt
Mesquite, NV 89027, USA

Description

The CSR will be responsible for answering the phone and scheduling patients' appointments, scheduling surgical procedures, obtaining prior authorizations, managing the reception area in an organized fashion, accepting and/or collecting co-pays and balances (cash receivables), obtaining insurance information, insurance verification, faxing and photocopying various items, and for creating a customer-friendly environment. Responsible for daily handling of Super Bills, Coding of procedures, and for generating the end day billing report. Excellent telephone skills and etiquette required. All other general office duties as assigned.

Education: High school diploma or equivalent preferred.

Experience: At least 1 year of prior experience as a receptionist required; medical experience preferred. Must have basic computer knowledge in Microsoft Excel and Word. Must have good typing skills. Strong organizational skills a required.

License/Certificates: Billing and Coding Certificate preferred.

Qualifications

Education

Preferred

High School or better.

Equal Opportunity Employer
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