Patient Experience Specialist (Front Desk)

RISE MSO Nevada LLC; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

RISE MSO Nevada LLC in Las Vegas is seeking a Patient Service Representative to greet and check-in patients, collect payments, and support front-office operations. You will handle EMR data entry, answer billing questions, and assist with insurance verification while maintaining HIPAA privacy standards.

The role requires strong organizational skills, ability to multitask, and professional communication with patients and staff in a patient-centered clinic setting.

Qualifications

• Experience in a front office or similar role preferred.
• High school diploma or GED.
• Experience using an EMR system and basic computer skills.
• Ability to follow HIPAA requirements and protect patient privacy.
• Strong organizational and multitasking skills.

Responsibilities

• Registering and scheduling patients for initial appointments and follow-ups.
• Entering data for patients into an EMR.
• Answering billing questions and collecting payments.
• Screening incoming calls and routing to appropriate departments.
• Verifying insurance eligibility.
• Accepting lab drop-offs from patients.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Teamwork

HIPAA compliance

Education

High school diploma or GED

Tools

EMR system

Microsoft Office

Job description

RISE MSO Nevada LLC in Las Vegas is seeking a Patient Service Representative to greet and check-in patients, collect payments, and support front-office operations. You will handle EMR data entry, answer billing questions, and assist with insurance verification while maintaining HIPAA privacy standards.

The role requires strong organizational skills, ability to multitask, and professional communication with patients and staff in a patient-centered clinic setting.