Patient Services Specialist - On-Site Medical Office

Mesa View Mesquite Clinic Mgmt; Mesquite (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Ultipro is seeking a Customer Service Representative for a full-time, on-site role at the Mesa View Mesquite Clinic Mgmt in Mesquite, NV. The CSR will manage patient appointments, scheduling, and billing-related tasks in a fast-paced healthcare setting.

Qualifications include a high school diploma or equivalent (Billing and Coding Certificate preferred), 1+ year receptionist experience, and proficiency with Excel/Word. Excellent phone etiquette and strong organizational skills are essential.

Qualifications

• High school diploma or equivalent preferred.
• At least 1 year of receptionist experience; medical experience preferred.
• Basic computer knowledge in Microsoft Excel and Word; good typing skills.
• Strong organizational skills; ability to manage reception area.

Responsibilities

• Answer the phone and schedule patients' appointments.
• Schedule surgical procedures and obtain prior authorizations.
• Manage the reception area and collect co-pays/balances.
• Obtain insurance information and verify coverage; prepare billing reports.
• Handle Super Bills and coding; generate end-of-day billing report.
• Perform general office duties as assigned.

Skills

Customer service

Phone etiquette

Scheduling

Medical office

Typing

Organizational skills

Education

High school diploma or equivalent

Billing and Coding Certificate

Tools

Microsoft Excel

Microsoft Word

Job description

Ultipro is seeking a Customer Service Representative for a full-time, on-site role at the Mesa View Mesquite Clinic Mgmt in Mesquite, NV. The CSR will manage patient appointments, scheduling, and billing-related tasks in a fast-paced healthcare setting.

Qualifications include a high school diploma or equivalent (Billing and Coding Certificate preferred), 1+ year receptionist experience, and proficiency with Excel/Word. Excellent phone etiquette and strong organizational skills are essential.