Patient Concierge & Front Desk Specialist (PRN)

HCA Healthcare; Carrollton (TX); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Telemedicine services

401(k) match

Job summary

CareNow, part of HCA Healthcare, is hiring a PRN Patient Representative to support patient check-in, scheduling, and insurance verification at our Texas clinics. The role emphasizes customer service, accurate information gathering, and efficient workflow in a fast-paced urgent care environment.

Qualified candidates will have clinical experience and the ability to use multiple computer programs. BLS certification within 30 days of start is required to join our team.

Qualifications

• 1 year of clinical experience in a patient care setting is preferred
• Obtain BLS certification within 30 days of start required
• Strong customer service skills
• Ability to work with multiple computer programs

Responsibilities

• Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed
• Answers phone calls to the clinic and provides information or refers questions to others as needed
• Verifies insurance timely and accurately
• Ensures the occupational client’s preference card is followed and occupational procedures
• Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information
• Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented

Skills

Customer service

Computer skills

Clinical experience

BLS certification

Job description

CareNow, part of HCA Healthcare, is hiring a PRN Patient Representative to support patient check-in, scheduling, and insurance verification at our Texas clinics. The role emphasizes customer service, accurate information gathering, and efficient workflow in a fast-paced urgent care environment.

Qualified candidates will have clinical experience and the ability to use multiple computer programs. BLS certification within 30 days of start is required to join our team.