Patient Care Coordinator – Unit Support

Methodist Le Bonheur Healthcare; Germantown (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking a Unit Coordinator to support patients, families and clinical staff. The role involves coordinating patient care services, managing information, and assisting with electronic medical records and orders.

Ideal candidates will have strong customer service skills, familiarity with MS Office, and experience with EMR systems, while maintaining confidentiality and professional communication with medical staff and patients.

Qualifications

• HIPAA compliance required.
• MS Office proficiency and data entry skills.
• Experience with electronic medical record systems preferred.

Responsibilities

• Provide support to patients, families and guests; coordinate patient care with unit staff.
• Assist with processing orders and documentation of information.
• Support unit operations and online tools usage.
• Coordinate Patient Care Services as needed.
• Troubleshoot basic system and help desk inquiries.

Skills

HIPAA compliance

MS Office

EMR systems

Customer service

Data entry

Communication skills

Tools

Electronic Medical Records

Hospital information systems

Job description

Methodist Le Bonheur Healthcare is seeking a Unit Coordinator to support patients, families and clinical staff. The role involves coordinating patient care services, managing information, and assisting with electronic medical records and orders.

Ideal candidates will have strong customer service skills, familiarity with MS Office, and experience with EMR systems, while maintaining confidentiality and professional communication with medical staff and patients.