Patient Care Unit Coordinator

1200 MH-Memphis Hospitals; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis seeks a Unit Coordinator to support patient care and navigation, coordinate orders, and assist with electronic medical records. You will serve patients, families and staff with professionalism and HIPAA-compliant service.

This role emphasizes strong communication, attention to detail, and readiness to troubleshoot daily operations, including online tools and unit workflows, under clinical leadership. The organization values compassion and teamwork.

Qualifications

• No formal education required.
• Preferred 1–3 years administrative or clerical experience.
• Strong written and verbal communication skills.

Responsibilities

• Customer Service Support – provides support to patients, families and guests.
• Provide information, comfort and support to patients and loved ones; respond to concerns.
• Ensure accurate use of medical record forms and documentation.
• Process orders and coordinate Patient Care Services.
• Support online tools and unit operations.
• Perform other job functions as assigned.

Skills

Customer service

Data entry

Verbal communication

Written communication

HIPAA compliance

MS Office

Problem solving

Telephone handling

Tools

MS Office Suite

EMR systems

Job description

Methodist Le Bonheur Healthcare in Memphis seeks a Unit Coordinator to support patient care and navigation, coordinate orders, and assist with electronic medical records. You will serve patients, families and staff with professionalism and HIPAA-compliant service.

This role emphasizes strong communication, attention to detail, and readiness to troubleshoot daily operations, including online tools and unit workflows, under clinical leadership. The organization values compassion and teamwork.