Unit Coordinator: Patient Care & Front Desk Support

1200 MH-Memphis Hospitals; United States; On-site; USD 25,000 - 33,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking a Unit Coordinator to support patient care coordination, answer inquiries, and assist clinical leadership with information retrieval. The role emphasizes exceptional customer service and efficient handling of medical records and communications.

Candidates should have 1–3 years of administrative/clerical experience, knowledge of medical terminology, and proficiency with MS Office and EMR systems.

Qualifications

• Knowledge of medical terminology preferred. HIPAA compliance required.
• Administrative or clerical experience 1–3 years preferred.
• Strong customer service experience in healthcare or retail setting.

Responsibilities

• Provide patient, family and guest support with information, comfort and coordination of care.
• Process orders and support patient care services coordination.
• Assist unit clinical leadership with information retrieval and troubleshooting initial service concerns.

Skills

Customer service

Data entry

Communication

Confidentiality

Education

High School Diploma or equivalent

Tools

MS Office Suite

EMR systems

Job description

Methodist Le Bonheur Healthcare is seeking a Unit Coordinator to support patient care coordination, answer inquiries, and assist clinical leadership with information retrieval. The role emphasizes exceptional customer service and efficient handling of medical records and communications.

Candidates should have 1–3 years of administrative/clerical experience, knowledge of medical terminology, and proficiency with MS Office and EMR systems.