Patient Care Coordinator – Unit Operations

Methodist Le Bonheur Healthcare; Germantown, Northern (TN, KY); Hybrid; USD 38,000 - 54,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis is seeking a Unit Coordinator to support patients, families and staff by coordinating patient care services and assisting with documentation and orders. You will be a resource for physicians and clinicians, handling first-level system support and ensuring accurate information flow in a patient-centered environment.

This role emphasizes exceptional customer service, HIPAA compliance, data entry, and proficiency with MS Office and electronic medical

Qualifications

• Knowledge of medical terminology preferred.
• HIPAA compliance required.
• Strong data entry and computer skills with EMR familiarity.

Responsibilities

• Customer Service Support – Provides support to patients, families and guests; communicates information and assists with concerns.
• Supports the timely and accurate use of all medical record forms and documentation.
• Processing orders and coordinating Patient Care Services.
• Online tools support and unit operations support.
• Performs other job functions as assigned.

Skills

Medical terminology

HIPAA compliance

MS Office

EMR systems

Customer service

Data entry

Multi-line phones

Attention to detail

Confidentiality

Education

No education required

Tools

MS Office Suite

EMR systems

Job description

Methodist Le Bonheur Healthcare in Memphis is seeking a Unit Coordinator to support patients, families and staff by coordinating patient care services and assisting with documentation and orders. You will be a resource for physicians and clinicians, handling first-level system support and ensuring accurate information flow in a patient-centered environment.

This role emphasizes exceptional customer service, HIPAA compliance, data entry, and proficiency with MS Office and electronic medical