Compassionate Patient Care Coordinator

1200 MH-Memphis Hospitals; United States; On-site; USD 35,000 - 48,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis is seeking a Unit Coordinator to support patient care coordination and provide exceptional customer service to patients, families and guests. You will assist with information, directions and coordinating resources to ensure smooth unit operations.

Responsibilities include processing orders, documentation support, and utilization of electronic medical records and online tools, while upholding HIPAA privacy and delivering clear, compassionate

Qualifications

• No formal education required.
• Administrative or clerical 1-3 years preferred.
• Knowledge of medical terminology preferred.
• HIPAA compliance required.
• Strong customer service experience in healthcare.

Responsibilities

• Provide customer service support to patients, families and guests.
• Process orders and assist with coordination of Patient Care Services.
• Support unit operations and online tools.
• Document and retrieve information in a timely manner.
• Maintain confidentiality and HIPAA compliance.

Skills

Customer service

Data entry

MS Office

HIPAA knowledge

Communication skills

Tools

Electronic Medical Records

MS Office Suite

Job description

Methodist Le Bonheur Healthcare in Memphis is seeking a Unit Coordinator to support patient care coordination and provide exceptional customer service to patients, families and guests. You will assist with information, directions and coordinating resources to ensure smooth unit operations.

Responsibilities include processing orders, documentation support, and utilization of electronic medical records and online tools, while upholding HIPAA privacy and delivering clear, compassionate