Patient Care Coordinator – Sign-On Bonus Eligible

UnitedHealth Group; Watertown (WI); Híbrido; USD 22.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Health benefits

Vision, Dental, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits

Descripción de la vacante

UnitedHealth Group in Wisconsin is seeking a customer service-oriented associate to support patient reception, scheduling, and insurance verification. You will assist with payments, documentation, and EMR-based communications to ensure smooth clinic operations.

The role requires strong communication skills, basic Office proficiency, and the ability to work a rotating schedule including weekends. A $2,000 sign-on bonus is available for external applicants.

Formación

• High School Diploma or GED is required.
• 1+ years of customer service experience in an office or professional setting.
• Basic proficiency with Microsoft Office products.

Responsabilidades

• Complete patient registration, verify demographics and insurance, and maintain records.
• Provide exceptional customer service, answer phones, handle inquiries, and communicate delays.
• Schedule and coordinate appointments according to provider protocols and patient needs.
• Collect copays, process payments, and reconcile cash transactions per policies.
• Route concerns and referrals to the appropriate care team.
• Manage EMR-based communications and daily clinic operations.
• Support reception area organization and monitor patient flow for a positive experience.

Conocimientos

Customer service

Microsoft Office

Flexible schedule

Educación

High School Diploma/GED

Descripción del empleo

UnitedHealth Group in Wisconsin is seeking a customer service-oriented associate to support patient reception, scheduling, and insurance verification. You will assist with payments, documentation, and EMR-based communications to ensure smooth clinic operations.

The role requires strong communication skills, basic Office proficiency, and the ability to work a rotating schedule including weekends. A $2,000 sign-on bonus is available for external applicants.