Patient Care Coordinator: Seamless Scheduling & Care

Socket.dev; Fort Collins (CO); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is seeking a Patient Care Coordinator to manage front desk operations, patient flow, and schedule optimization. You will coordinate across care teams to ensure a seamless patient experience and efficient transitions through visits.

Responsibilities include greeting patients, answering inquiries, scheduling and reminders, insurance verification, and EMR data entry. The role emphasizes clarity, professionalism, and confidentiality in a fast-paced setting.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy and ability to learn practice management systems (EMR).
• Strong organizational skills with attention to detail and ability to manage multiple priorities.
• Strong communication skills (verbal and written) with a focus on patient-centered service.
• Strong interpersonal skills and ability to work collaboratively across teams.
• Ability to proactively identify issues and contribute to solutions in a fast-paced environment.
• Maintain patient and practice confidentiality.

Responsibilities

• Greet patients and serve as the primary contact for patient interactions.
• Answer calls, inquiries, and manage emails professionally.
• Schedule appointments and optimize provider schedules, handle cancellations and reschedules.
• Conduct appointment confirmations and reminders to reduce no-show rates.
• Verify insurance eligibility and enter patient demographics in EMR.
• Explain coverage and patient financial responsibility clearly.
• Prepare patient charts and documents for visits to support flow.
• Record charges, co-pays, and payments in EMR; assist with billing.
• Run reports to ensure charges are billed and up to date.
• Monitor daily patient flow and adjust schedules as needed.
• Communicate wait times and next steps to patients.
• Coordinate with clinical and optical teams for smooth transitions.
• Support retention through recall and follow-up for annual and necessary visits.
• Help maintain an organized, clean front office; perform other duties as needed.

Skills

Organizational skills

Communication skills

Team collaboration

EMR knowledge

Education

High school diploma

Tools

EMR software

Job description

AEG is seeking a Patient Care Coordinator to manage front desk operations, patient flow, and schedule optimization. You will coordinate across care teams to ensure a seamless patient experience and efficient transitions through visits.

Responsibilities include greeting patients, answering inquiries, scheduling and reminders, insurance verification, and EMR data entry. The role emphasizes clarity, professionalism, and confidentiality in a fast-paced setting.