Patient Care Coordinator — Scheduling & Support

Optum; West Islip (NY); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Medical plan options

Dental & vision

401(k)

Job summary

Optum in West Islip, NY is seeking an Associate Patient Care Coordinator to join our team. The role provides patient-focused support, streamlines registration, verifies insurance, collects co-pays, and coordinates follow-up care with clinicians.

The ideal candidate has a High School Diploma or GED, 1+ year of customer service or healthcare experience, and proficiency with Microsoft Office. Experience with Epic is a plus, and bilingual Spanish/English is valued.

Qualifications

• High School Diploma or GED.
• 1+ year of experience with Microsoft Office.
• 1+ year of customer service or healthcare related experience.
• Ability to travel to local offices as needed.
• Cross-training as a medical assistant is possible.

Responsibilities

• Greet patients and guests warmly.
• Assist patients with signing in and registration.
• Enter and verify demographic and insurance information in Epic.
• Collect co-pays and patient balances; verify insurance eligibility.

Skills

Customer service

MS Office

Communication

Education

High School Diploma/GED

Tools

Epic

Job description

Optum in West Islip, NY is seeking an Associate Patient Care Coordinator to join our team. The role provides patient-focused support, streamlines registration, verifies insurance, collects co-pays, and coordinates follow-up care with clinicians.

The ideal candidate has a High School Diploma or GED, 1+ year of customer service or healthcare experience, and proficiency with Microsoft Office. Experience with Epic is a plus, and bilingual Spanish/English is valued.