Pediatric Patient Care & Scheduling Coordinator

UnitedHealth Group; Miller Place (NY); On-site; Confidential; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Job summary

Optum, part of UnitedHealth Group, seeks an Associate Patient Care Coordinator to join our Miller Place, NY team. The role supports the care team with patient data, insurance verification, appointment scheduling, and front-desk operations to ensure smooth patient flow.

Ideal candidates have a High School Diploma, at least 1 year of customer service or healthcare experience, and proficiency with common office software. The position offers full-time hours and competitive benefits.

Qualifications

• High School Diploma or GED
• 1+ years of computer proficiency (Outlook, Excel, Word)
• 1+ years of customer service or healthcare experience

Responsibilities

• Obtain accurate and updated patient information.
• Perform insurance verification on the date of service.
• Obtain patient signatures for required documents.
• File, fax and maintain medical records.
• Schedule and confirm appointments.
• Answer calls promptly and courteously.
• Maintain HIPAA and OSHA compliance.
• Support front desk operations in a fast-paced environment.

Skills

Customer service

Phone etiquette

Organizational skills

Attention to detail

Education

High School Diploma or GED

Tools

EPIC

Job description

Optum, part of UnitedHealth Group, seeks an Associate Patient Care Coordinator to join our Miller Place, NY team. The role supports the care team with patient data, insurance verification, appointment scheduling, and front-desk operations to ensure smooth patient flow.

Ideal candidates have a High School Diploma, at least 1 year of customer service or healthcare experience, and proficiency with common office software. The position offers full-time hours and competitive benefits.