Patient Care Coordinator & Scheduling Specialist

Harbor Audiology & Hearing Services; Longview (WA); On-site; USD 28,000 - 34,000; Full time

Job summary

Harbor Audiology & Hearing Services in Longview is seeking a Front Office Professional to coordinate patient scheduling, handle verification and authorizations, and support the practice staff with a focus on excellent patient care.

The ideal candidate will have a High School Diploma (Associate preferred), 2 years of front office experience, strong computer skills (Microsoft Office), and an ability to multitask while protecting patient privacy under HIPAA guidelines.

Qualifications

• Front office professional with emphasis on scheduling and patient flow.
• High attention to privacy and HIPAA compliance in daily tasks.
• Experience with healthcare front desk operations is a plus.

Responsibilities

• Creates and manages an effective patient schedule.
• Converts calls into appointments and coordinates reminders.
• Verifies insurance and completes necessary paperwork for hearing devices.
• Provides administrative support and maintains patient privacy.

Skills

Front office experience

Communication skills

HIPAA knowledge

Multitasking

Team player

Customer service

Education

High School Diploma

Associate Degree preferred

Tools

Microsoft Office

Job description

Harbor Audiology & Hearing Services in Longview is seeking a Front Office Professional to coordinate patient scheduling, handle verification and authorizations, and support the practice staff with a focus on excellent patient care.

The ideal candidate will have a High School Diploma (Associate preferred), 2 years of front office experience, strong computer skills (Microsoft Office), and an ability to multitask while protecting patient privacy under HIPAA guidelines.