Patient Care Coordinator & Scheduling Specialist

Beltone; Indianapolis (IN); On-site; USD 18,000 - 26,000; Full time

Job summary

Beltone is seeking a Patient Care Coordinator in Indianapolis, IN to support the Hearing Care Professional and act as the main liaison for patients. The role involves administering office tasks, managing appointments, and handling patient communications.

The position emphasizes strong customer service, organization, and flexibility to cover varying hours. Join a team focused on premium patient care and compliant operations in a dynamic clinic setting.

Qualifications

• High school diploma or equivalent required.
• Preferred: 2 years of experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.

Responsibilities

• Administrative support across a range of office tasks.
• Assist Hearing Care Professional and act as patient liaison.
• Manage appointments to maximize test opportunities and track engagement.
• Assist with local marketing efforts and community referrals.
• Handle incoming calls and follow up with patients professionally.
• Process clinic forms and ensure HIPAA and state law compliance.

Skills

Customer service

Office administration

Communication skills

Time management

MS Office proficiency

Education

High School diploma or equivalent

Tools

MS Office

Job description

Beltone is seeking a Patient Care Coordinator in Indianapolis, IN to support the Hearing Care Professional and act as the main liaison for patients. The role involves administering office tasks, managing appointments, and handling patient communications.

The position emphasizes strong customer service, organization, and flexibility to cover varying hours. Join a team focused on premium patient care and compliant operations in a dynamic clinic setting.