Patient Care Coordinator & Scheduling Specialist

AIS Healthcare; Garden Grove (CA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Company-Paid Life Insurance

Long-Term Disability Insurance

Generous Paid Time Off

401(k) with Employer Match

Career Growth Opportunities

Collaborative Team Environment

Stable Healthcare Industry

Monday-Friday Schedule

Job summary

Advanced Infusion Care (AIC), a division of AIS Healthcare, is seeking a Clinical Support Coordinator to join our Garden Grove team onsite. The role focuses on scheduling nursing services, coordinating referrals with Intake, Pharmacy, Nursing, and Home Health partners, and providing essential administrative support to ensure efficient operations.

You will serve as a key contact for patients and clinicians, maintain visit logs, and help deliver timely, accurate care while protecting patient

Qualifications

• High School Diploma or GED required.
• 1 year of clinical support, admin, scheduling, or related experience.
• Strong customer service and communication skills.
• Excellent organizational abilities and attention to detail.
• Ability to manage multiple tasks and deadlines in a fast-paced setting.
• Proficiency with Office apps and healthcare software.
• HIPAA privacy awareness helpful.

Responsibilities

• Coordinate scheduling for new patient referrals and nursing visits.
• Collaborate with Intake, Pharmacy, and Nursing teams for timely scheduling.
• Verify patient readiness and confirm visit dates.
• Inform patients about visits and status updates.
• Maintain Clinician Visit Logs (CVLs).
• Monitor emails and faxes; route information as needed.
• Answer calls and direct to proper department.
• Process messages accurately and promptly.
• Provide information about services, contact details, and resources.
• Assist staff with administrative tasks and paperwork.
• Protect patient privacy per HIPAA.
• Support team goals and knowledge sharing.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Healthcare software

Job description

Advanced Infusion Care (AIC), a division of AIS Healthcare, is seeking a Clinical Support Coordinator to join our Garden Grove team onsite. The role focuses on scheduling nursing services, coordinating referrals with Intake, Pharmacy, Nursing, and Home Health partners, and providing essential administrative support to ensure efficient operations.

You will serve as a key contact for patients and clinicians, maintain visit logs, and help deliver timely, accurate care while protecting patient