Patient Care Coordinator - Scheduling & Front Desk

Optum; Bethpage (NY); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

Optum in Bethpage, NY seeks an Associate Patient Care Coordinator to join our care delivery team. You will greet patients, assist with registration, verify insurance, and coordinate referrals while maintaining Epic records. The role requires strong customer service and healthcare exposure, with a typical 37.5-hour week and occasional off-site travel.

We offer competitive benefits and the chance to contribute to a large, clinician-led organization focused on improving patient care nationwide.

Qualifications

• High School diploma required; additional healthcare education helpful.
• 1+ years of computer proficiency in Microsoft Office.
• 6+ months in customer service or healthcare experience.
• Ability to travel up to 10% and drive locally.
• Epic experience and knowledge of medical terminology are advantageous.

Responsibilities

• Greets patients and assists with registration and sign-in.
• Verify insurance and collect copays, document in Epic.
• Coordinate referrals and follow-up care with clinical staff.
• Schedule appointments and manage daily workflow.
• Support onboarding of new employees and handle inquiries.

Skills

Customer service experience

Healthcare experience

Microsoft Office

Communication skills

Travel ability

Education

High School Diploma/GED

Tools

Epic experience

Insurance knowledge

Medical terminology knowledge

Job description

Optum in Bethpage, NY seeks an Associate Patient Care Coordinator to join our care delivery team. You will greet patients, assist with registration, verify insurance, and coordinate referrals while maintaining Epic records. The role requires strong customer service and healthcare exposure, with a typical 37.5-hour week and occasional off-site travel.

We offer competitive benefits and the chance to contribute to a large, clinician-led organization focused on improving patient care nationwide.