Patient Care Coordinator - Scheduling & Care Coordination

Summit Orthopedics; Vadnais Heights (MN); On-site; USD 45,000 - 56,200; Full time

Benefits offered by this job

Bonus potential

401(k) / Profit sharing

Health benefits

Job summary

Summit Orthopedics is seeking a Patient Coordinator to manage the clinical support coordination of patient care, focusing on scheduling follow-up appointments and coordinating surgery logistics. The role involves communication across care teams and Summit departments under the Practice Development Manager.

The position is a full-time float with a Monday–Friday 7:30 AM–4:00 PM schedule. Primary locations are TBD, with possible coverage at outreach sites as needed.

Qualifications

• Education: High School (required). Associates of Medical Assistant (preferred).
• Experience: 2 years in related field or completion of a community/technical college program such as medical administrative, health care specialty, or another related program. In lieu of education, an equivalent combination of coursework and previous related experience may be considered.

Responsibilities

• Answer and respond to patient phone calls, manage team voicemail and email, and triage patient phone calls on a daily basis as appropriate.
• Manage one or more physicians’ daily schedules, clinic and surgery schedules. Responsible for scheduling and logistics for urgent needs patients.
• Support coordination of patient care between team members, other service line teams and/or other Summit departments.
• Communicate information from physicians and other care providers to patients and other staff, in support of patient care.
• Maintain and complete worklist, in coordination with other identified care team members. Accurately enter physicians’ orders into electronic medical record.
• At direction of physician or other care providers, may complete standard (non-complex) patient forms such as FMLA, Short Term Disability, Workers Compensation, and other designated requests.
• Act as immediate back-up to other teams, including own service line or other service line teams, as assigned. Assist with voicemail, email and task lists as needed.
• May be responsible for rooming patients and initiating visit for physician and other providers/clinicians, as directed.
• Perform other duties as assigned.

Education

High School (required)

Associates of Medical Assistant (preferred)

Job description

Summit Orthopedics is seeking a Patient Coordinator to manage the clinical support coordination of patient care, focusing on scheduling follow-up appointments and coordinating surgery logistics. The role involves communication across care teams and Summit departments under the Practice Development Manager.

The position is a full-time float with a Monday–Friday 7:30 AM–4:00 PM schedule. Primary locations are TBD, with possible coverage at outreach sites as needed.