Patient Care Coordinator (Per Diem) – Front Desk & Registration

Jobtome; Town of Oconomowoc (WI); On-site; USD 22,000 - 40,000; Full time

Job summary

UnitedHealth Group, in partnership with Optum and ProHealth Care, seeks a Per Diem Associate Patient Care Coordinator in Oconomowoc, WI. You will support patient registration, explain financial responsibilities, and assist care teams to meet clinical and service goals.

Hours vary between 6:45 AM and 8 PM, including weekends and holidays, with lean process adherence and strong patient-focused communication in a collaborative environment.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience in an office or professional setting.
• Basic proficiency with Microsoft Office products.

Responsibilities

• Greets visitors and patients in person, by phone, or via video, delivering excellent customer service.
• Enters and updates patient demographic and financial information and registers the patient early in the process.
• Obtains applications, confirms signatures, and photocopies/scans documents as needed.
• Provides patients with financial responsibility information and collects liabilities; balances cash daily.
• Coordinates with Financial Counseling, Scheduling, Financial Clearance, and clinical teams to complete patient encounters.
• Provides wayfinding instructions and clinic information as requested.
• Meets audit accuracy standards and works with worklists and error reports to resolve issues.

Skills

Customer service

Communication

Microsoft Office

Education

High School Diploma/GED

Tools

EMR system

Job description

UnitedHealth Group, in partnership with Optum and ProHealth Care, seeks a Per Diem Associate Patient Care Coordinator in Oconomowoc, WI. You will support patient registration, explain financial responsibilities, and assist care teams to meet clinical and service goals.

Hours vary between 6:45 AM and 8 PM, including weekends and holidays, with lean process adherence and strong patient-focused communication in a collaborative environment.