Per Diem Patient Care & Admissions Coordinator

Jobtome; Town of Oconomowoc (WI); On-site; USD 22,000 - 40,000; Part time

Benefits offered by this job

Sign-on bonus

6–8 weeks training

Job summary

UnitedHealth Group through Optum is seeking an on-site per diem Switchboard/Patient Services associate in Oconomowoc, WI. The role supports emergency and admitting areas, with 2 shifts per pay period, 1 weekend per month, and 2 holidays per year. Training is on-site for 6–8 weeks.

The position offers a $2,000 sign-on bonus for external candidates, competitive hourly pay ranging from $16.00 to $29.00, and a comprehensive benefits package. Equal opportunity employer; drug-free workplace.

Qualifications

• High School Diploma or GED, or 5+ years of customer service in an office or professional setting.
• 1+ years of customer service in a medical office.
• Proficiency with Microsoft Office; ability to work 2 shifts per pay period, 1 weekend per month, and 2 holidays per year.
• Ability to work a variety of shifts to support a 24-hour operating system.
• Must be 18 years or older.

Responsibilities

• Greets visitors and patients in person.
• Communicates by telephone or video conferencing, upholding excellent customer service.
• Provides confidentiality and protects information.
• Follows Switchboard processes and supports patient registration.
• Maintains physician on-call schedules to ensure proper communication.
• Enters and updates patient demographics and financial information.
• Obtains applications and forms; ensures signatures on file.
• Communicates patient financial responsibility and balances cash daily.
• Coordinates with Financial Counseling, Scheduling, and other departments as needed.
• Provides wayfinding and hospital information.
• Coordinates admission needs, bed assignments, and tracking boards.
• Meets auditing standards and resolves issues promptly.
• Performs other duties as requested.

Skills

Customer service

Microsoft Office

Shift flexibility

Education

High School Diploma or GED

Tools

Electronic medical records system

Job description

UnitedHealth Group through Optum is seeking an on-site per diem Switchboard/Patient Services associate in Oconomowoc, WI. The role supports emergency and admitting areas, with 2 shifts per pay period, 1 weekend per month, and 2 holidays per year. Training is on-site for 6–8 weeks.

The position offers a $2,000 sign-on bonus for external candidates, competitive hourly pay ranging from $16.00 to $29.00, and a comprehensive benefits package. Equal opportunity employer; drug-free workplace.