Patient Care Coordinator I -TotalVision - Mystic

Keplr-Vision-Group; Mystic (CT); On-site; USD 35,000 - 48,000; Full time

Job summary

Keplr-Vision-Group is seeking a Patient Care Coordinator I to join our Connecticut practice. This customer-facing role emphasizes high-quality client service and patient care, including phone conversations, appointment scheduling, greeting patients, and front desk duties.

The ideal candidate has 1+ year of experience or a willingness to train, with strong time management, attention to detail, and a friendly, professional demeanor. This full-time position reports to the Practice Manager.

Qualifications

• Excellent customer service skills and professional presentation.
• 1+ years of experience preferred, but training may be provided.
• Positive, professional, and personable demeanor.

Responsibilities

• Speak with patients on the phone.
• Schedule appointments.
• Greet patients.
• Patient check in and out.
• Front desk administrative duties.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer skills

Professional manners

Job description

Patient Care Coordinator I

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office