Patient Care Coordinator I -TotalVision - Mystic

Keplr Vision; Mystic (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Keplr Vision in Mystic, CT seeks a Patient Care Coordinator I to deliver high-quality patient service at the front desk. The role involves phone conversations with patients, scheduling appointments, greeting and checking in/out patients, and handling a range of administrative duties.

The ideal candidate demonstrates excellent customer service, strong time management, attention to detail, and the ability to multitask.

Qualifications

• Excellent customer service skills and personal presentation are critical to this role.
• Willing to train someone with good customer service skills and a desire to learn.
• Ideal candidate will have 1+ years of experience and:

Responsibilities

• Speak with patients on the phone
• Schedule appointments
• Greet patients
• Patient check in and out
• Perform front desk administrative duties

Skills

Customer service

Time management

Detail orientation

Multi-tasking

Computer proficiency

Professional demeanor

Job description

Patient Care Coordinator I

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office