Patient Care Coordinator I -Simpson Optical -Tates Creek

Keplr Vision; Lexington (KY); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

Keplr Vision is seeking a Patient Care Coordinator I to deliver top-tier service at our Lexington practice. You will interact with patients by phone, schedule appointments, greet visitors, and manage front desk tasks in a fast-paced environment.

This full-time role values strong communication, reliability, and a friendly, professional demeanor. Training is provided for the right candidate who demonstrates a commitment to accuracy and patient care.

Qualifications

• Excellent customer service skills and professional presentation.
• 1+ years of experience preferred, but willing to train the right candidate.
• Positive, professional, and personable demeanor.

Responsabilités

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• Front desk administrative duties

Connaissances

Customer service

Time management

Attention to detail

Multitasking

Computer skills

Description du poste

Patient Care Coordinator I

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office