Patient Care Coordinator — Hearing Clinic (Mon–Fri)

Beltone; Madison (MS); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Group health insurance

401(k)

Monday–Friday schedule

Most weekends off

Paid training

Supportive team environment

Opportunity to grow with a new clinic

Job summary

Beltone is opening a new hearing care clinic in Madison, Mississippi, and seeks a motivated Patient Care Coordinator to help launch and grow our practice. The role serves as the heartbeat of the clinic and is essential to patient flow and experience.

You will greet patients, coordinate hearing evaluations, fittings, and follow-ups, answer phones, and ensure a smooth, professional patient journey while supporting a growing healthcare team.

Qualifications

• Customer service or healthcare front-office experience preferred.
• Excellent communication and phone skills.
• Organized, dependable, and detail-oriented.
• Must be 21 years of age or older.

Responsibilities

• Greet patients and create a warm, professional experience.
• Schedule hearing evaluations, fittings, and follow-ups.
• Answer phones and convert inquiries into booked appointments.
• Confirm appointments and reduce no-shows.
• Handle patient intake paperwork and basic administrative tasks.
• Support providers with patient flow and coordination.
• Make follow-up calls to undecided or inactive patients.
• Help grow referrals and community awareness.

Skills

Customer service

Phone communication

Organizational skills

Education

High School Diploma or GED

Job description

Beltone is opening a new hearing care clinic in Madison, Mississippi, and seeks a motivated Patient Care Coordinator to help launch and grow our practice. The role serves as the heartbeat of the clinic and is essential to patient flow and experience.

You will greet patients, coordinate hearing evaluations, fittings, and follow-ups, answer phones, and ensure a smooth, professional patient journey while supporting a growing healthcare team.