Patient Care Coordinator for Hearing Clinic

HearingLife; Cherry Hill Township (NJ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

PTO & Paid Holidays

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Short Term and Long-Term Disability

Free Life Insurance

Pet Insurance

Hearing Aids discounted for you and 家族

Daycare Flex Savings Plan

Growth and development opportunities

Job summary

HearingLife is seeking a Patient Care Coordinator for our retail clinics across the country. You will welcome patients, answer 50-75 calls daily, schedule appointments, and verify insurance information while upholding HIPAA standards.

Join a team focused on providing exceptional patient experiences and supporting clinic revenue goals. We offer a comprehensive benefits package and opportunities for growth, including a Hearing Instrument Specialist Apprentice Program.

Qualifications

• High school diploma or GED required; college degree preferred.
• 1-2 years of experience in a customer service, administrative, or healthcare-related role.

Responsibilities

• Welcome all patients and maintain high level of customer service.
• Inbound and outbound phone calls, 50-75 per day.
• Schedule & confirm all patient appointments.
• PPI Intake and processing.
• Collect and verify medical insurance information for patients.
• Ordering and receiving office supplies.

Skills

Interpersonal skills

Communication skills

Organizational skills

EMR systems

Education

High school diploma or GED

Tools

Scheduling software

EMR systems

Job description

HearingLife is seeking a Patient Care Coordinator for our retail clinics across the country. You will welcome patients, answer 50-75 calls daily, schedule appointments, and verify insurance information while upholding HIPAA standards.

Join a team focused on providing exceptional patient experiences and supporting clinic revenue goals. We offer a comprehensive benefits package and opportunities for growth, including a Hearing Instrument Specialist Apprentice Program.